Website information
Returns & refunds
Order-specific terms are agreed before purchase
Before an order
Because online checkout is not enabled, return, replacement and refund conditions are communicated as part of the quotation or confirmed order.
If there is a problem
If an item is damaged, incorrect or otherwise does not match a confirmed order, contact sales@gramoleaf.com with order details and supporting photos so the matter can be reviewed.
Custom orders
Terms may differ for custom sized or printed orders. Your confirmed sales documents and applicable law govern the final position.